LIAM COLLECTION
Liam Collection
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Tell us what you need and our reservations team will come back to you.

Before you ask

Frequently Asked Questions

How do I book a stay?

Choose your dates and property on this site and complete the checkout. Your booking is held while payment is arranged, and our reservations team confirms it once payment has been received and allocated. You will be emailed at each stage.

Is my booking confirmed straight away?

Not yet. The collection also sells through Booking.com, Expedia and Airbnb, so every request is confirmed by our reservations team rather than automatically. That check is what stops the same room being sold twice.

What payment methods do you accept?

Bank transfer today, with Ecocash, OneMoney, InnBucks and Visa/Mastercard being enabled. Bank transfers are verified by our finance team before a booking is confirmed, which can take one to two business days.

Which currency will I be charged in?

US dollars. Rates can be displayed in other currencies for convenience, but those figures are indicative and settlement is always in USD.

Do I have to pay the full amount upfront?

Yes. Full payment is required at the time of booking to confirm it.

What is your cancellation policy?

Cancelling 29 to 15 days before arrival is charged at 50% of the reservation value; 14 to 7 days at 75%; and 6 days or fewer before arrival, or a no-show, at 100%. Refunds are processed by our finance team to the account the payment came from, and can take up to ten business days.

What time can I check in and out?

Check-in is from 14:00 and check-out is by 10:00. If you are arriving late or need to leave early, tell us in advance and we will do what we can.

What do I need to bring to check in?

Photo identification for the lead guest: a national ID or a passport. We record the number against the booking as required, and it is held securely.

Do your properties have backup power and Wi-Fi?

Yes. Every operational property has secure parking, Wi-Fi throughout and backup power. Individual properties add a pool, a club house, conferencing, a restaurant or a bar; each property page lists exactly what it offers.

Can you arrange airport or CBD transfers?

Yes, on request. Tell us your flight details when you book and we will arrange it.

Do you take group, corporate or conferencing bookings?

Yes, and those rates are negotiable. Send us an enquiry with your dates and numbers and our team will quote you directly. Liam Midlothian has a conference room seating fifty and a board room for six.

How do I reach a person?

Call or WhatsApp +263 772 409 732, or email reservations@liamfca.com. The WhatsApp button on this page opens a chat with our reservations team.

Still have a question? Ask our reservations team